Improving the efficiency of energy use is often the most cost-effective way of reducing carbon emissions. In the UK there is huge potential to improve the efficiency of homes through cavity-wall and loft insulation in particular, making homes more comfortable, and bringing health benefits to vulnerable people, especially the sick and elderly.
A ground-breaking programme in Cumbria is literally rolling out insulation across the county, despite the challenges of working in a large and sparsely populated area. In just two years it has insulated over 9,000 homes with cavity walls and put loft insulation into over 5,000 homes, saving around 12,500 tonnes of CO2 a year and reducing fuel bills by over £1.6 million a year.
The scheme - run by the Cumbria Energy Efficiency Advice Centre (CEEAC) - is unusual in providing an integrated service of advice, funding and installation. It hits one area at a time, promoting the advantages of energy efficiency, arranging funding for discounts on installations, and managing contractors who deliver a fast, high-quality service to customers. Because people considering insulating their homes are faced with such a bewildering array of grant support, CEEAC helps them make sense of the options and access the right funds.
Taking part in these energy efficiency measures offers environmental, health and economic benefits for CEEAC's users. As Keith Blakey in Carlisle describes, "After six months without heating and hot water the instant hot water from the combi boiler is a godsend, and the new 'A' rated boiler is a lot cheaper to run! I need a hot bath every day to help my joints as I have a medical condition."
CEEAC offers people a flexible system of discounts so that most of the local population can benefit, not only the fuel-poor. Rates of take-up can be very high: in one ward in Carlisle over 75% of suitable houses have been insulated.
One of the scheme's greatest strengths is its effective management controls which ensure that contractors carry out work to high standards and are subjected to stringent quality controls such as customer questionnaires and installation reports. In a recent survey, 93 - 95% of customers described the contractors as providing an "excellent" service.
CEEAC is part of the Development Services Directorate of Carlisle City Council. The programme has cost over £4 million. £1.3 million has come from the EEAC/Carlisle City Council, about £400,000 from household contributions and the balance from EEC funding and other grants, making it highly cost-effective.












